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Terms of Booking

CHECK-IN AND CHECK-OUT TIME:

Check-in time: after 3 pm
Check-out time: before noon

RATES DEFINITION:

All given rates are in USD and exclude tourism tax (5%) and service fee (12%) .
A minimum stay of 7 nights is requested, shorter stays are on request. 

All bookings that include Christmas Day or New Years Day will be charged at the Festive Season Rate and for a minimum of 14 days. 

All Bookings that include Thanksgiving may have a different minimum stay.

Rates may be subject to change without notice.

DEPOSIT:

A deposit of 30% of the property rental amount must be paid. No contract with us will exist until we have received this amount and the booking form duly signed, and have subsequently confirmed your booking.
A 14 nights stay minimum is required over the Festive period.

PAYMENT OF THE BALANCE :

The balance of the payment must be paid at least 60 days before arrival. If the balance is not received by ERVR by the due date, ERVR shall be entitled to cancel the booking without prejudice to its claim for cancellation charges, and to retain the deposit. For booking made within 60 days of arrival date, the Client will be required to pay the full cost of its rental at the time of booking. For the Festive period, 30% deposit at time of booking and the full prepayment 120 days prior to arrival, non-refundable in case of cancellation.

CANCELLATION BY THE CLIENT:

It is agreed between the parties that should the Client wish to cancel all or any part of its booking, or that the booking is cancelled by ERVR due to non-payment, then, ERVR shall be entitled to the following percentage of the gross rental cost:
* 60 days or more prior to schedules arrival: 30%
* Between 59 and 15 days prior to scheduled arrival: 50%
* 14 days or less prior to scheduled arrival: 100%

For Festive period:

* 120 days prior to schedules arrival: 100%

Cancellations must be received in writing by fax or e-mail by ERVR.
No-shows, late arrivals, changes in number of people in the Client’s group after arrival and early departures are all non-refundable.

VILLA CHANGES:

Villa changes while the Client is on the island are not permitted except for a justifiable cause such as loud construction, or a major technical problem in the villa. All of these changes are made at ERVR’s best judgment.

ACCESS TO EDEN ROCK BEACH:

We are delighted to offer a priority access to the Eden Rock’s serviced Beach to Eden Rock Villa Rental Guests. Our beach team will be delighted to provide our guests with loungers chairs, shady umbrellas and complimentary unmotorised nautical activities. The space on our beautiful white sandy beach being limited the access is with priority reservation only through your dedicated concierge and depending on availability. We kindly advise our guests that during Thanksgiving, Festive Season and the Bucket Regatta a maximum of 6 sun chairs per Villa might only be possible.

ALTERATIONS OR CANCELLATIONS BY ERVR:

Though it is unlikely that ERVR will have to make any changes to confirmed arrangements, it does occasionally happen for reasons beyond ERVR control. ERVR will advise the Client at the earliest possible date. If for any reason beyond its control, ERVR is unable to provide the Client with the property that he has booked, ERVR reserved the right to transfer the Client to a similar villa. However, if it is not possible or if the Client does not wish to be transferred, ERVR will cancel the booking and refund the amount paid to ERVR for the villa. ERVR will not be liable for any cancellation charges for travel arrangements.

INSURANCE:

Travel insurance, Homeowners Insurance or other policies are available and may cover you for certain misfortunes, unexpected events and delays which might interrupt, delay or cancel your travel plans. The appropriate coverage should be purchased at the time of the booking. The Client’s signature on the booking form confirms that the Client is aware such insurance exists and has selected appropriate coverage for this booking.

According to French Insurance Laws, transportation of Guests by Butlers and Staff are restricted to arrival and departure transfers only. Taxis or rental cars may be arranged for any other transport requirements.

TOURISM TAX:

Please note that there is a daily tourism tax of 5% of the net price that has to be paid before leaving the island.

VISA:

Please double check with you Embassy if a Visa is required for your travel.

 

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